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Cozy Market Breeze

Data Privacy Policy

Your privacy is important to us at Cozy Market Breeze

Effective Date: February 20, 2026 | Last Updated: February 20, 2026

Data We Gather

Personal Information You Share

If you reach out to us for corporate flower arrangements or gifting services, we collect information you provide willingly. This may include your name, business name, email address, phone number, delivery addresses, and any specific requirements for your floral needs. We also collect payment details when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.

Information Collected Automatically

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

Important: We never collect more personal information than necessary to provide our flower arrangement and delivery services. Your privacy is fundamental to how we operate our business.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Order Processing: Managing your flower orders, deliveries, and payment processing
Communication: Responding to inquiries, providing updates, and customer support
Service Improvement: Analyzing feedback and usage patterns to enhance our offerings
Business Development: Creating tailored corporate programs and subscription services

Information Sharing and Disclosure

Cozy Market Breeze respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

Service Partners

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

Legal Requirements

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the security of your personal data with utmost care and implement suitable technical and organizational safeguards to shield it. This includes safe data storage, encrypted communications, and restricted access to personal information within our organization.

Secure Storage

We store personal data in secure systems that have access controls and ongoing security monitoring.

Encryption

Sensitive data transmissions are encrypted to safeguard information as it travels between your browser and our servers.

Limited Access

Access to customer data is limited to staff who require it to deliver services.

Although we deploy robust security measures, no online transmission method is completely secure. We continuously enhance our security practices to guard against new threats.

Your Privacy Rights

You hold important rights over your personal data. In line with applicable laws, you may be entitled to view, update, erase, or limit how your information is used.

Access: Ask for a copy of the personal data we retain about you
Correction: Update or fix any incorrect personal data
Deletion: Request removal of personal data (subject to legal retention rules)
Restriction: Limit how we handle your personal data in specific situations
Portability: Ask for the transfer of your data in a structured, widely used format

To exercise these rights, contact us via the details at the end of this policy. We will respond within a reasonable period as required by law.

Data Retention

We keep personal data only as long as necessary to deliver our services and meet legal obligations. Retention times vary by data type and purpose of collection.

Typical Retention Periods:

  • Customer contact and order details: three years after the last service contact
  • Payment transaction records: seven years to satisfy tax and accounting needs
  • Website analytics data: twenty-six months for service improvement analysis
  • Marketing communication preferences: Until you unsubscribe or two years of inactivity

Cookies and Website Tracking

Our site utilizes cookies and comparable technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies enable us to store your preferences and assess site performance.

You can adjust cookie preferences via your browser settings. Yet turning off specific cookies could impact how the site functions. For more detailed information about how we handle cookies, please consult our Cookie Policy.

Third-Party Links

Our site might include links to other websites or services. This privacy policy covers only Cozy Market Breeze and our own site. We are not liable for the privacy practices of external sites.

We recommend that you review the privacy policies of any third-party sites you access via links on our site.

Policy Changes

We may revise this privacy policy from time to time to reflect alterations in our practices, offerings, or legal obligations. When major changes occur, we will modify the "Last Updated" timestamp at the top of this document.

We recommend reviewing this policy from time to time to stay informed about how we safeguard your privacy.

Reach Out About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out.

Reach Out About Privacy

Cozy Market Breeze Privacy Team
221B Baker Street, London
London, United Kingdom NW1 6XE

Email: [email protected]
Phone: +44 20 7946 0958

For privacy-related inquiries, please put "Privacy Request" in the subject line and supply as much detail as possible about your request. We strive to reply to all privacy requests within seven business days.